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Refund and Digital Delivery Policy

Refund and Digital Delivery Policy

SkillKit sells digital prompt packs and automation skill kits. This page explains how delivery, support, coupons, crypto invoice orders, and refund requests are handled.

Last updated: July 28, 2026 Digital ZIP delivery Prompt packs Order support

Digital delivery

SkillKit products are delivered as digital files, prompts, templates, documentation, checklists, examples, or private download links. Delivery may be handled by email or a checkout provider after payment confirmation.

Current launch checkout

During the first launch phase, checkout can use an email-based crypto invoice flow. The buyer sends an order request, receives the approved wallet and payment details, and then receives the selected digital package after payment confirmation.

Future checkout providers

SkillKit may later use Stripe, Lemon Squeezy, Gumroad, Coinbase Commerce, NOWPayments, or similar providers. When a provider is used, its checkout, tax, payment, refund, and delivery rules may also apply.

Refund requests

Because SkillKit products are digital downloads, completed orders may be non-refundable after files have been delivered. If there is a duplicate payment, delivery failure, wrong product delivery, or technical access issue, contact support and SkillKit will review the request.

What to include in a support request

  • Order email address.
  • Product name.
  • Payment date and network if paid by crypto.
  • Coupon code, if used.
  • A short description of the issue.

Contact

For order, delivery, or refund questions, email support@skillkit.store.